Frequently Asked Questions

ThetaCore Connect is a cutting-edge behavioral wellness support and leadership platform that empowers individuals and organizations. It facilitates meaningful connections, enhances communication, and maximizes motivation levels to improve overall performance.

Yes. ThetaCore Connect can be downloaded for free by finding ThetaCore-Connect on Apple's App Store and Google Play. ThetaCore Connect can also be accessed via weblink, found at https://connect.thetacore.com/.

No. ThetaCore Connect distinguishes itself from social media through several key features. Unlike social media, which operates on open networks facilitating searches and connections with anyone, ThetaCore Connect functions on a closed network. This closed network requires intentional connections with people you already know. While social media platforms display posts from your connections and utilize algorithms to suggest new content based on your interests, ThetaCore Connect's home page is specifically designed to showcase the latest wellness check-ins from each of your personal and professional connections. In addition, ThetaCore Connect offers personal and professional tools designed to enhance and deepen your relationships and well-being.

ThetaCore Connect leverages AI and machine-learning technology to analyze behavioral data and provide real-time predictive and preventative actionable intelligence. Through customizable wellness checks, communication insights, and motivation assessments, users can gain valuable insights to enhance their well-being and productivity in personal and professional environments.

ThetaCore Connect stands out due to its comprehensive approach that integrates wellness solutions, communication enhancement tools, assessments, and performance improvement strategies. Our platform's AI/ML engine, Pathways, identifies paths of least resistance to facilitate smoother organizational processes to take the guesswork out of helping your people not only meet outcomes but also help them feel good in the process.

ThetaCore Connect's wellness solutions sidestep mental health stigma by allowing people to ask for help without asking for help. Our wellness solution provides non-clinical and prevention-focused strategies for users to perform wellness check-ins within several wellness areas. If our algorithms detect that a user may need support, ThetaCore Connect helps that user receive timely assistance from their personal and professional support systems when needed through active notifications. Additionally, users control their data and decide what wellness data they share with their support system.

Our communication offering helps users understand different communication styles, enhance interpersonal effectiveness, and reduce conflict. By providing insights into personality and temperament intelligence, ThetaCore Connect fosters a collaborative atmosphere based on individuals' preferred communication needs and teaches users what to know and do when interacting with others.

ThetaCore Connect offers personality, motivation, and needs-based assessments to identify high-impact improvement areas within teams. These assessments are valuable tools for benchmarking team motivation, guiding leadership decisions, and addressing organizational needs.

Yes. Cronbach Alphas are available upon request.

Our platform offers action plans tailored for team, mentor, and individual levels to enhance human performance. These action plans facilitate process improvement, boost motivation, and address organizational challenges effectively.

Yes, ThetaCore Connect is designed to cater to the needs of organizations of varying sizes and industries. Whether you're a small startup or a large corporation, our platform provides scalable solutions to support your goals.

Absolutely! ThetaCore Connect offers personalized features to adapt to your organization's unique requirements. From wellness check-ins to tailored action plans, our platform can be configured to align with your organization's goals and values.

Getting started with ThetaCore Connect is easy! Reach out to our team by e-mailing sales@thetacore.com or by requesting a demo. We'll be happy to discuss your organization's needs and guide you through implementing the platform.

Despite all reasonable efforts to create code that is error-free, third parties may discover vulnerabilities in software produced by ThetaCore. Our policy is to encourage the confidential reporting of such vulnerabilities to our development team so that they may be examined and, if necessary, corrected. Bugs/vulnerabilities can be reported to ThetaCore by sending an e-mail to itservicedesk@thetacore.com.

We love to receive suggestions and welcome user feedback. Please e-mail itservicedesk@thetacore.com to share your experiences and suggestions.

Security & confidentiality is one of our highest priorities. To uphold our vision, mission, values, and commitment to legal and regulatory best practices, ThetaCore has implemented an Information Security Management System (ISMS) in line with: The International Organization for Standardization (ISO/IEC 27001)  The National Institute of Standards and Technology (NIST SP 800-171)  The Cybersecurity Maturity Model Certification (CMMC 2.0)

No, ThetaCore takes your privacy very seriously. We do not sell data to third parties. ThetaCore may share de-identified aggregate data with strategic partners to enhance the overall user experience, but we go to great lengths to protect it.

ThetaCore is based in the United States and has no overseas ownership interest. Software development and cloud servers are all hosted within the United States.

ThetaCore has created fair and ethical machine-learning principles to guide and analyze our models. These principles ensure we create representative datasets to train and test our models and establish a standard to check the system for unfair biases.

Contact ThetaCore support by sending an e-mail to support@thetacore.com or by calling 1-888-362-9712 ext. 2.